Carrier Repair Information and Trouble Tickets
If you are having service impacting issues please follow the instructions below to open a trouble ticket:
1. Contact your service provider
2. Obtain a trouble ticket number
3. Contact IQ Wired to escalate the issue
COMMON CARRIER CUSTOMER SUPPORT NUMBERS
CenturyLink
CenturyLink Customer Care: 800-603-6000
Integrated Access/VOIP Services Repair: 877-878-7543
Internet Access, Firewall, DNS Services: 800-672-8520
Long Distance Service: 800-860-1020
DSL Tech. Support: 877-663-6342
Frame Relay, Q-MOE Repair: 800-227-2218
PRI/T1 Repair, 800-223-7508, opt. 1,1,3,2,2
Website: http://www.centurylink.com
Cbeyond
Customer Service / Repair – 866.424.5100
Website: http://www.cbeyond.com
Integra
303.248.7000 - repair
Website: http://www.integratelecom.com/contact
InterCall
Customer Service – 800.374.2441
Billing – 877.211.6858
Website:www.tcconline.com
foreThought
303.815.1000 – repair
888.497.3762 – toll free
Website: http://forethought.net
XO Communications
800.421.3872 – repair
http://www.xo.com
Level 3 Communications
877.453.8353 – repair
